Contents of this web site and all original works are copyright ©2002-2008 of Key Stone Jewelry. All rights reserved. The material on this site may not be reproduced, distributed, transmitted or otherwise used, except with the prior written permission of Nancy Fortenberry, AKA "Nancy F".
Items will be shipped 1st class USPS with insurance or Delivery Conformation included.
Shipping rates are as follows and based upon total of purchase price (not per item):
First Class: FREE
Priority Mail: $6.95
Express Shipping: $15.40
We only ship within the USA at this time.
Most items are shipped the next business day.
(exceptions are: custom sized or made jewelry)
If there is extensive damage to an item upon delivery, call my studio immediately at 1-361-354-4062.
You must contact me IMMEDIATELY if the item was damaged upon receipt.
While I have never had an item damaged, accidents do happen.
All items must be returned with all documents sent with the item.
You can expect a refund in the same form of payment originally used for purchase within 30 days of our receiving your returned product.
You must either use Delivery Conformation or Insurance when returning the item.
I cannot give refunds for items I do not receive.
Most items are shipped in a Key Stone designer gift box for secure mailing.
Some designer cabochon pendants are shipped in a black leather jewelry case with a glass window.